Returns

We hope that you are more than happy with your product, but if for any reason you are not satisfied please contact us through info@monikaisa.com.

Please think carefully before placing an order. We work with a small team, everything is handmade and we produce in small batches. Feel free to contact us by email if you’ve any questions before placing your order.

Make sure to contact our customer care by email within 48 hours after receiving your order and make sure that we have received the product within 7 days of the notification.

The product(s) need to be in original condition with all tags intact.

We will provide you the return form that you have to include with your return shipment.

Shipping costs and correct packaging of the product(s) are for the responsibility of the customer.